The Agnes Robinson Waterloo Public Library

Confidentiality of Library Records Policy


In accordance with the Privacy Act, the Board recognizes that patron registration and circulation records are confidential. Library employees are advised that such records shall not be made available to any person, organization, or institution or an agency of state, federal, or local government except pursuant to such process, order, or subpoena as may be authorized under the authority of, and pursuant to federal, state, or local law relating to civil, criminal or administrative discovery procedures or legislative power.


The Library shall resist the issuance or enforcement of any such process, order, or subpoena until such time as proper showing of good cause has been made in a court of competent jurisdiction.


The Director and staff shall take every means possible to protect the confidentiality of information on computer terminals. Requests for information that is personal in nature, such as addresses and phone numbers, shall be answered by locating such information in a published source. Providing personal information that is not published is a violation of the Privacy Act. This includes providing information concerning the materials loaned on an individual’s library card.


Approved by the Agnes Robinson Waterloo Public Library Board of Trustees on March 20, 2017.